Thank you for visiting the Chicago History Museum Store. We hope that you have enjoyed your online shopping experience. We welcome any questions or comments that you may have. Please feel free to contact us. Chicago History Museum Museum Store 1601 N. Clark St. Chicago, IL 60614 storeassociates@chicagohistory.org Store Locations:
Rush shipping cannot be applied to Custom Matted and Framed prints ("Distinctly Chicago" items)and cannot be guaranteed for out of stock merchandise. We will notify you as soon as possible if an item ordered is out of stock. For international orders:We can only ship via USPS First Class Mail Air Mail Parcel Post to international locations-including Canada. You must choose the 'international' option for shipments outside the United States. All international orders will be charged $20.00 for shipping and handling. Occasionally shipping charges exceed the listed amount, and we will e-mail you with any additional charges. Any customs charges are the responsibility of the customer, and are not included in the shipping charge. We cannot ship some items to international locations and you will be notified by e-mail if we cannot ship your item to the address specified. If postal codes do not match indicated address the order cannot be shipped. If you have any questions, please feel free to e-mail us at taylor@chicagohistory.org. Gift Wrap We offer gift wrapping at a charge of $3.75 per item. Your gifts will be wrapped in silver paper, with our CHM logo label. Member Discount Members of the Chicago History Museum are entitled to a 10% discount on their purchases. Please include your membership number in the space provided on the order form to receive your discount. The discount will be calculated and final the charge amount will be confirmed via e-mail. Membership information can be found at www.chicagohistory.org/support/membership Returns If your purchase has been damaged during shipping, or if you received an incorrect item or gift, please e-mail us within 30 days and we will replace the damaged and/or incorrect item(s) as soon as possible. We will credit your account only for the cost of the merchandise and sales tax (within the state of Illinois), we will only refund shipping charges if the item was damaged in shipping or if we sent an incorrect item in error. Wholesale Orders If you are a retailer who wishes to purchase some of our posters, prints, and note cards for resale, please e-mail us at jenniferv@chicagohistory.org or call us at (312)799-2261. Questions If you have any questions, please feel free to call us at (312) 799-2261, e-mail us at taylor@chicagohistory.org, or fax us at (312) 799-2561. Mission Statement The Museum Store serves as an extension of the History Museum by encouraging the teaching and learning of history and by enhancing the understanding, appreciation and enjoyment of history - both accomplished through merchandising and retail programming/events related to United States and Chicago history. The Museum Store also serves to increase the visibility of the CHM collection through the sale and distribution of products reproduced and adapted from and/or inspired by that collection. The Chicago History Museum is a privately endowed, independent institution devoted to collecting, interpreting, and presenting the rich multicultural history of Chicago and Illinois as well as selected areas of American history, to the public through exhibitions, programs, research collections, and publications The Chicago History Museum collects, exhibits, and interprets documents, images, and artifacts related to the history of the United States and metropolitan Chicago. Its mission is to expand audiences for history, to be a leader in history education, and to be a premier research institution. The Chicago History Museum gratefully acknowledges the Chicago Park District's generous support of all of the Historical Society's activities. |